Frequently Asked Questions (FAQ)
Does my order qualify for free shipping?
We offer free standard shipping for conterminous United States orders.
What is the deal with international shipping?
Duty and tax unpaid(DDU) shipping is available for international orders.
I wish to install by myself. Do you have in-depth manuals to walk me through the procedures?
I am interested in the installation service. Where and how do I get the speakers installed?
If you placed your order with the installed option, confirmation codes for two ordered of GeekSquad standard speaker installation service will be sent along with instructions to you via email. Follow the insturctions to arrange an appointment with your local GeekSquad, and show up with the codes as well as the speakers.
What is the 90-day satisfaction guarantee policy?
That means if you wish to return the speakers for any reason, free return service are available for purchases made within 90 days on conterminous United States order
Please visit the return page for more detailed info.
If you have any questions on how to return your item to us, please feel free to contact us.